Home

About Us

Course Descriptions

Register for Class
Go to Class
Helpful Resources

Contact Information

 

Helpful Resources

Click on this link to go to Amazon.com to purchase these books:

Communication

Difficult Conversations, by Douglas Stone, Bruce Patton, and Sheila Heer
These three authors provide great insight into how to deal with underlying emotions and intentions in highly emotional situations. Skills are provided as to how to speak your intent and how to develop better listening skills.

Toxic People, Dr. Lillian Glass
Dr. Glass defines toxic behavior and identifies several underlying causes of these inappropriate and relationship-damaging behaviors. In addition she describes 30 different types of toxic people and provides multiple suggestions on how to deal with these type of situations. Also a significant part of this book are exercises on how to improve your voice.

Leadership Skills

The Black Manager, by Floyd & Jacqueline Dickenson
Floyd and Jacqueline Dickenson addresses how to deal with discrimination and subtle biases in the workplace. Their suggestions are based on specific research they conducted which helped them to develop a 4 Phase Model for people to follow in order to break through difficult barriers to healthy relationships and success in the workplace. What impressed me most about this book was that it was that the information was practical and not an attempt to point fingers or blame. I found the information useful to anyone who has encountered difficulties breaking through the glass ceiling due to race, gender, or any other factor. It also helps one to analyze some of possible subtle or subconscious biased behaviors.

Negotiation Skills

Getting Past No, William Ury
William Ury provides concise and easy to read information on how to maintain your cool through tough negotiations. He gives very practical advice to deal with both the emotions and content of adversarial negotiations.

Stress Management
Feel the Fear and Do It Anyway, Susan Jeffers
Susan Jeffers provides some wonder insight into the psychological causes of stress. She provides some good models that help us to recognize where our difficulties are as well as suggestions on how to become more confident and assertive.

Peak Performance, Charles Garfield
Charles Garfield has some incredible insights into what it takes to become a peak performer. After studying many peak performers, he concluded that there are 5 characteristics basic to all those who are peak performers regardless of age, race, or gender. His studies provide great documentation about how motivation, leadership, and top performance are learned behaviors, not innate qualities of a select few.

What to Say When You Talk to Yourself, Shad Helmstetter
Shad Helmstetter deals with the psychological reasons for stress and nonproductive behaviors. He provides a useful method of developing a positive outlook on life in order to reach our full potential.

Time Management

First Things First, Stephen Covey
Stephen Covey describes a different time management paradigm from the traditional viewpoint. Traditionally people focused more on the efficient use of time, that is, doing
things faster and following a specific schedule. Covey suggests more of a focus on effective time management, that is, doing the right things and moving in a direction. He compares this to the analogy of using a compass as opposed to a clock.

How to Get Control of Your Time and Your Life, by Alan Lakein
Alan Lakein is considered one of the early gurus of time management in the business world. Although his techniques often apply more to management, he provides many valuable tips. He promotes the A,B,C method of time management and has suggestions on how to get control over time wasting activities.

Click on this link to go to Amazon.com to purchase these books:

 

 
Professional Education & Development
Pompano Beach, Fl. 33062
954-783-3748
Email: info@professionaleducdev.com
All contents protected by Copyright.